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Order Management Questions

Order Management Questions

Information pertaining to creating, editing, and maintaining orders from the dashboard.

Order Statuses

Explaining Order Statuses

Editing Orders

How to Change the Time and/or Date of an Order

How to Change the Delivery Address of An Order

How To Edit Products, Options, Fees, and Taxes on Existing Orders

How To Review Order Edit History

How To Edit The Job Time Statuses For An Order Through The Dashboard

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Order Creation

How To Create A New Order

Assigning Drivers

How To Assign Operators (Drivers) To An Order

How To Cancel An Order

How to Cancel or Delete an Order

Notes

Understanding Order Notes

Duplicating Orders

How to Clone or Duplicate an Order in the Dashboard

Order Slips

How to Access the Invoice, E-Ticket, and Delivery Slip of an Order in the Dashboard

Assigning Drivers/Trucks

How To Assign A Driver/Truck To An Unassigned Order In The Scheduling Tab