How To Review Order Edit History

The Tough Commerce dashboard tracks all edits made to an order, and you can view this in just a few simple steps.

Tracking the edit history of an order is crucial for transparency and accountability. Whether you're troubleshooting a billing discrepancy or simply reviewing updates, the History tab shows exactly what was changed, by whom, and when.

Access the Order History

1. Go to the Orders page in the dashboard.
2. Find and select the order you want to review.
3. Click the order number to open the full order details.
4. Click the History icon (clock icon) in the top-right corner of the order.
5. This will open the History Log on the right-hand side of the screen.
   1. Scroll to the bottom to view order creation details, including the user who created the order and the initial data.
   2. As you scroll up, you’ll see a breakdown of all changes made to the order:

• • • Date and time of each change

    • User who made the change (Partner, Driver, Contractor)

    • Detailed breakdowns of:

      • Truck assignments (Note: "Truck #0" is the first truck)

      • Product changes (e.g., pricing, quantity, product switched)

      • Fee or discount adjustments

      • Delivery time and date changes

      • Address updates

      • And more

This log ensures a full audit trail of all activity related to the order.