How to Add and Edit Products in Your Dashboard

Your dashboard makes it easy to organize and update the products you offer. Whether you're adding new items, adjusting existing product details, or managing categories across multiple locations, the steps below walk you through everything you need to keep your product list accurate and up to date.

To access your product information:

1. Click Settings in the left-hand panel.
2. Select Locations.
3. Choose the location you want to update.
   • If you’d like to add products to all locations later, you can do this after creation.
4. Click Edit in the top right corner.

Categories

Categories act as the top-level grouping for your products. When you select a category (for example, Concrete or Line Pump), all products you create will sit under that category.

• Your product categories will appear on the left under Categories and products.
• Most businesses will choose their main category once and continue adding products within it — for example, adding different concrete mixes under the Concrete category. You only need to add additional categories if your business begins offering new types of products in the future.

To add a new category, click Select categories and choose from the list. You will see the new category appear under the Categories and products section. 

Adding a New Product

Products are the individual items or services you offer within each category, such as specific concrete mixes, pump types.

1. Under the Categories & products section on the left, select the category where the new product belongs.
   • You’ll see all existing products for the selected location (shown at the top of the screen).
   • You may need to use the drop-down arrow to expand the category to see all of your products. 
2. Click Add new.
   • Here, you will see a list of all products in your account, including those assigned to other locations.
   • A product with a green checkmark is already available at the selected location.
   • Tick the box beside a product to add it to that location. This is also the quickest way to add products to multiple locations. Simply switch to another location using the green arrows at the top (next to the location name), then repeat the process and tick the products you want to add.

3. To create an entirely new product, click Create new in the top-right corner.

Product Details

When creating a new product, enter:

• Product name – The internal name for the product. This can also be displayed in places where a more technical name is preferred, such as in the Driver App.
• Storefront name – The customer-facing name shown in the Contractor App and on invoices.
• Export code – Used to map this product in Tough Commerce to the corresponding item in your accounting software (e.g., QuickBooks). This is your own export code for that product.
• Subcategory – Select from the dropdown or click Add new subcategory.
• Product photo – Optional image of the product.
• Description – Add an internal description for product reference.

Click Add to create the product. It will now appear in your product list. 

Editing or Removing a Product

Click the three-dot menu icon next to a product to:

• Edit – Update the product details
• Remove from location – Remove the product from the selected location 
• Hide/Show (eye icon) – temporarily hide a product from the order page or Contractor App without removing it