Adding a New User (Employee) to Your Team
A step-by-step guide to creating accounts for new team members so they can access the Tough Commerce dashboard.
Adding users allows your team to manage orders, products, and settings according to their assigned roles.
To Add a New User
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Click your name in the top right corner of the dashboard.
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Click Settings.
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You’ll land on the User Profile tab, where you can update your own profile picture and account name.
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Click the Users tab.
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Here you’ll see a list of your current users with the following columns:
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Name – The user’s full name
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Email – Their email address
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Role – The role assigned to the user
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Status – Whether they have accepted the invite
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Click Add User in the top right corner to add a new team member.
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Enter the user’s name, select a role from the dropdown, and enter their email address.
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Click Send to send an invite email.
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The new user will appear in the list with a status of N/A, meaning they have not yet accepted the invite.
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The user must open the email and click Confirm Email Address.
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They will be prompted to enter their name, set a password, and click Accept.
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Once completed, their status will show as Accepted, and they can log into the dashboard at dashboard.toughcommerce.com.
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Editing or Removing Users
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Click the menu (three dots) beside the user you want to manage.
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Options available:
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Edit – Update their name, role, or email address
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Reset Password – Send them a password reset email
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Delete – Completely remove the user from your team
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